A Brand That Every Milk Lover Appreciate

Privacy Policy

Milkykool Dairy Farms built the Milkykool app as a Commercial app. This SERVICE is provided by Milkykool Dairy Farms and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

As part of the registration process on the Platform, and for the purpose of providing Services/Products to you, MILKYKOOL DAIRY FARMS may collect the following personally identifiable information and sensitive personal data about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.), and other information which is capable of identifying you and financial information (payment instrument

information, transactions, transaction history, preference in reference to the mode and manner of payment, spending pattern or trends, and other similar data), information about the pages on the Platform you visit/access, the links you click on the Platform, the number of times you access the page. and any such browsing information. We collect this information:

Directly from you when you provide it to us; and/or

Automatically as you navigate through the Platform or our Services/Products (information collected automatically may include usage details, IP addresses and information collected through cookies and other tracking technologies).

MILKYKOOL DAIRY FARMS will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Platform may contain links to other websites. MILKYKOOL DAIRY FARMS is not responsible for the privacy practices of such websites which it does not own, manage, or control. The Platform and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third- party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to the Platform.

MILKYKOOL DAIRY FARMS will use your personal information for the following lawful purpose:
  • • to provide, personalized features to you on the Platform;
  • • to provide for promotional offers to you through the Platform and other channels;
  • • to provide this information to its business associates and partners to get in touch with you when necessary to provide the Services/Products requested by you
  • • to preserve transaction history as governed by existing law or policy.
  • • to use the contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers.
  • • to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.
  • • Information about customers on an aggregate (excluding any information that may identify you specifically) covering customer transaction data and customer demographic and location data may be provided to partners of MILKYKOOL DAIRY FARMS for the purpose of creating additional features on the website, creating appropriate merchandising, or creating new products and Services/Products and conducting marketing research and statistical analysis of customer behaviour and transactions;
  • • processing, disclosing, transmitting, and/or sharing the data/information with MILKYKOOL DAIRY FARMS entities, and other third parties which have business or contractual dealings with us
  • • to carry out MILKYKOOL DAIRY FARMS's obligation arising from any contracts entered between you and MILKYKOOL DAIRY FARMS;
  • • to understand our users (what they do the Platform, what features they like, how they use them, etc.);
  • • to process and respond to your queries;
  • • to generate and review reports and data about, and to conduct research on our user base and Service usage patterns;
  • • to allow you to participate in interactive features of our Services, if any.
  • • With whom your information will be shared

MILKYKOOL DAIRY FARMS will not use your financial information for any purpose other than to complete a transaction with you. MILKYKOOL DAIRY FARMS does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide Products or Services you've requested, and such information is necessary to provide these Products or Services the information may be shared with MILKYKOOL DAIRY FARMS's business associates and partners. MILKYKOOL DAIRY FARMS may, however, share consumer information on an aggregate with its partners or third parties where it deems necessary. In addition, MILKYKOOL DAIRY FARMS may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Platform's terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court orders, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

How do we protect your information

To protect against the loss, misuse and alteration of the information under its control, MILKYKOOL DAIRY FARMS has in place appropriate physical, electronic and managerial procedures. For example, MILKYKOOL DAIRY FARMS servers are accessible only to authorized personnel and your information is shared with employees and authorised personnel on a need-to-know basis to complete the transaction and to provide the Services/Products requested by you. Although MILKYKOOL DAIRY FARMS will endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this Platform, you agree that MILKYKOOL DAIRY FARMS will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. However, if you suspect any data breach including misuse or loss or unauthorized access to your data, please let MILKYKOOL DAIRY FARMS know immediately by contacting on the email address provided in this Privacy Policy.

Retention of your information:

MILKYKOOL DAIRY FARMS retains your personal information as long as necessary for the use of our Products and/or Services or to provide access to and use of the Platform, or for other essential purposes such as complying with our legal obligations, resolving disputes, enforcing our agreements and as long as processing and retaining your information is necessary for our legitimate interest. Because these needs can vary for different data types and purposes, actual retention periods can vary significantly. Even if we delete your information including on account of your rights below, it may persist on backup or archival media for audit, legal, tax or regulatory purposes.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • • To facilitate our Service;
  • • To provide the Service on our behalf;
  • • To perform Service-related services; or
  • • To assist us in analysing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

This policy is effective as of 2023-12-01
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@milkykool.com.